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Avaya PARTNER® Advanced Communications System (ACS)
Reliability, simplicity, a powerful selection of advanced telephony features, and converged communications through "business ready" digital subscriber lines (DSLs) make PARTNER® Advanced Communications System a popular key system in the U.S. and the perfect choice for a small growing business.
PARTNER® Advanced Communications System is designed to help meet the complex business needs facing small enterprises today—with room for growth tomorrow. The "brain" of the system is a compact processor modular that supports 3 incoming lines and 8 extensions. The maximum system configuration is 15 lines and 48 extensions, or 31 lines and 8 extensions. Depending on your requirements, the processor module can operate on its own or with a 2-slot or 5-slot carrier and additional expansion modules. These expansion modules add lines and extensions to the system, or additional features like voice messaging and symmetric digital subscriber line (SDSL) support. The PARTNER® Advanced Communications System supports a wide variety of features that can be combined to give you greater control over your business. Productivity enhancements like Caller ID (including name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and 5-party conferencing help your employees to be more efficient, while a variety of cost control features let you manage telephone expenses and monitor the performance of your system. Customer service features range from Group Call Distribution and Music-on-Hold to support for voice messaging and mobility solutions, making PARTNER® Advanced Communications System the choice for small call centers. PARTNER® Advanced Communications System is easy to install and administer. Adding additional modules and telephones is no problem and software upgrades are simple using a PCMCIA card that is easily inserted into the system. In the unlikely event of problems, PARTNER® Advanced Communications System provides power failure transfer, battery back-up of system programming, and remote administration capabilities that let Avaya authorized technicians perform system diagnostics and programming for you without visiting your site.
PARTNER® Advanced Communications System also offers advanced features to help you integrate your voice, data, and Internet connections. Business-ready DSL connectivity gives you a highly cost-effective way to connect to the Internet, communicate faster, and save money—all at the same time. And when you combine business-ready DSL with PARTNER® Advanced Communications System messaging and the Avaya™ Web Communications Server, you can build a powerful, multimedia messaging and e-commerce solution for your business. You'll have the capability to access and manage e-mail and voice mail locally or remotely, from a single PC mailbox, and set up a secure e-commerce transaction site.
Small businesses have been buying the PARTNER® Advanced Communications System for more than 10 years and there are over a million PARTNER® Advanced Communications System systems in operation worldwide. The system has a well-deserved reputation for reliability.
Features & Benefits
- 1600 Digital Subscriber Line (DSL) Module (only currently available in the U.S.)
The optional PARTNER® Advanced Communications System 1600 DSL module supports business-ready DSL via symmetric digital subscriber line (SDSL) service.* SDSL goes well beyond the DSL service you might use at home to surf the Web. A PARTNER® Advanced Communications System equipped with a 1600 DSL module offers:
- High-speed Internet access
- High-speed uploads and downloads up to 2 Mbps—send and receive the large files
your business depends on.
SDSL delivers near-T1 speeds and may deliver cost
savings.
- The ability to share DSL access in multi-tenant environments.
* SDSL service is not included with PARTNER® Advanced Communications System and must be obtained separately from a service provider.
- Local Area Network (LAN)/Wide Area Network (WAN) Connectivity
Through the 1600 DSL module, PARTNER® Advanced Communications System can connect directly to a corporate LAN/WAN, or corporate data network, eliminating the cost of a separate router and providing you with a converged communications infrastructure.
- Voice Over DSL
PARTNER® Advanced Communications System can provide toll-quality Voice over DSL, potentially reducing your overall monthly networking expenses.* One DSL circuit offering high-speed data service over common twisted-pair copper wiring can also be used to provide 16 telephone lines to your business. At the same time, this circuit can be used to connect to the Internet, also at high speed, giving you the benefits of convergence.
* SDSL service is not included with PARTNER® Advanced Communications System and must be obtained separately from a service provider.
- Support for Enhanced Multimedia Messaging
Messaging is an easy-to-install option with PARTNER® Advanced Communications System messaging solutions, and the optional Avaya™ Web Communications Server gives you an integrated solution to e-mail, including access to your voice mail and e-mail messages via the PC, from the same mailbox.
- Back-up, Restore, and Remote Administration
PARTNER® Advanced Communications System comes with a Personal Computer Memory Card International Association (PCMCIA) back-up and restore card. In the unlikely event that the PARTNER® Advanced Communications System goes down, it can be restored to service quickly by inserting the card in a slot on the processor module and entering a feature code. Software upgrades are just as easy: insert a PCMCIA card into a slot on the processor module and power up the system. The system will, once a month, automatically update the back-up and restore card with any changes you have made, or it can be done manually using a simple feature code. PARTNER Remote Administration is Windows-based. It reduces programming time, simplifies adds, moves, or changes, and allows multi-location customers to manage their systems without traveling to each site.
Additional Information
Avaya PARTNER® Advanced Communications System (ACS) Data Sheet (PDF 911KB)
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