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Lines of Communication is committed to providing the very best in customized communications solutions. In order to ensure your satisfaction, we offer the following 5-Star Service Guarantee:
- Respect Your Time
If we are unable to keep our commitment, we will notify you at
least one day in advance for routine service and one week in
advance for installation of new equipment.
- Respect Your Property
If we disturb your property, we will restore it to your satisfaction.
- Ensure Your Satisfaction
The installation or service of your equipment is completed to your satisfaction, on time - the first time.
- Ensure "No Surprises" Billing
If we submit a bid or a quote for work to be performed, we guarantee that our bill will never exceed the amount quoted unless you approve changes and that an invoice will be submitted to you within 10 days following the completion of work.
- Conduct Thorough Follow-Up
We will make a follow-up call within one week of the completed installation of any new product purchased and installed by Lines of Communication to ensure that the solution is meeting your expectations.
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If Lines of Communication fails to meet any of these service guarantees, we promise to correct the situation to your satisfaction. For additional information, call Lines of Communication at (402) 333-2111.
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